Privacy Policy
Last updated: [DATE]
Draft under legal review. Do not publish before your attorney approves it.
This policy explains what personal information [COMPANY LEGAL NAME] ("Second Wing") collects, why, and how you can control it. We collect only what we need to coach you.
1. What we collect
| What | Examples | Why |
|---|---|---|
| Account details | Name, email, password | Create and manage your account |
| Photos | Up to 25 profile photos per plan | Give you photo-by-photo feedback |
| Profile texts | Your bio, interests and what you are looking for (up to 600 characters) | Review your bio and personalize advice |
| Chat material | Screenshots, pasted chats, optional story summaries | Guide you on your conversations |
| WhatsApp number | The number you use to contact us | Deliver chat coaching |
| Payment records | Plan purchased, date, amount (no card data) | Billing and support |
| Checklist sign-up | Email address | Send the free checklist and occasional tips |
| Website usage | Pages visited, device, cookies | Keep the site working and improve it |
2. Information about other people
Chat screenshots may contain messages or details from your matches. We use them only to coach you, never contact those people, and delete them with the rest of your material. Please hide names, photos and contact details of other people before sending.
3. How we use your information
We use your information to provide the service, answer your questions, process payments, send the emails you asked for, and meet legal obligations. We never sell your personal information, and we never use your photos or chats for advertising or to train AI.
4. Who we share it with
Only with service providers that help us run Second Wing, under confidentiality obligations:
- Website and hosting: [PLATFORM]
- Payments: PayPal
- Chat coaching: WhatsApp (Meta)
- Email: [EMAIL PROVIDER]
We may also disclose information when required by law.
5. How long we keep it
- Photos, screenshots and profile texts: deleted [90] days after your plan ends, or sooner if you ask.
- Account and payment records: kept as long as the law requires.
- Checklist email: until you unsubscribe.
6. Security
We use access controls, encrypted connections and trusted providers to protect your information. No system is 100% secure, but only you and your coach can see your material.
7. International transfers
Second Wing is operated from [COUNTRY], and our providers may store data in the United States and other countries. We take reasonable steps to protect your information wherever it is processed.
8. Your rights
Depending on where you live, you can ask to access, correct, delete or receive a copy of your information, and to object to certain uses. California residents have rights under the CCPA/CPRA, EU residents under the GDPR, and Brazilian residents under the LGPD. We do not sell or share personal information for targeted advertising. To make a request, email [YOUR EMAIL]; we reply within 30 days.
9. Age limit
Second Wing is only for people 18 or older. We do not knowingly collect information from minors, and we delete it if we find it.
10. Cookies
We use essential cookies to run the site and, with your consent where required, analytics cookies to understand how it is used. You can control cookies in your browser settings.
11. Changes
We may update this policy and will post the new version here with a new date.
12. Contact
Privacy questions or requests: [YOUR EMAIL].